
What is an official transcript?
An official transcript is your school’s verified record of your courses, grades, and degrees. It must come directly from the school (sealed or electronic) to be considered valid.
How do I submit my transcript?
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Contact your school’s registrar’s office (or student records office). Many schools have an online portal for transcript requests.
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Complete a transcript request form—this may be online or paper.
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Pay any required fee (some schools charge a small processing fee).
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Specify the delivery method:
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Mailed in a sealed envelope to the recipient
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Sent electronically through a secure system (like Parchment, National Student Clearinghouse, etc.)
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Provide recipient details (Email: IowaBC@Gmail.com, Address: 2600 Grand Ave, Ste 114, Des Moines, IA 50312)
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👉 Most importantly, an official transcript must go directly from the school to the organization—not opened or handled by you.
What is the process after submitting my transcript?
Once your official transcripts have been reviewed we will reach out to you with the results of the review and/or next steps. Please note that it is not common to have contact information on the transcripts for the applicant–it is helpful if you send us an email with your contact information so we can then follow up with you directly. Please EMAIL your contact information to: Sarah@iowabc.org. Also, please note that our policy states our typical turnaround time can take up to TEN business days.
What is the recertification process?
Your recertification application must come to us through our website. We are no longer accepting paper copies. Upon review Sarah will be reaching out to let you know if there are additional fees due, an audit, or anything else needed to finish processing the application. If you have not heard back regarding your submission after TEN business days, please reach out.
How do I change my name on my certification?
To process a name change, we will need either:
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- A copy of a valid, updated photo ID showing the correct name or
- A copy of the legal documentation reflecting the name change.
Once this information is received and the name is updated in our system, you will receive an email with your updated certificate.
What is your late recertification policy?
If your application and payment are submitted on or before your expiration date, you will be granted a 45-day grace period following the expiration date to submit any remaining required materials.
If your application and payment are submitted after the expiration date, a $50 late fee will apply; however, you will still be granted the same 45-day grace period to complete all required materials.

